The assistant asks me to install Slack
The assistant asks me to install Slack
Select the installed Zas connection explicitly: @Zas in ChatGPT, or + → Connectors → Zas in Claude. Ask it to list approved Zas channels before sending. Slack does not provide access to Zas. If Zas is missing, follow the relevant setup guide.
My channel is missing
My channel is missing
Check the signed-in Zas account and whether you selected that channel during approval. Joined channels also need the owner’s permission. Organization channels need both admin approvals, an active plan, agents enabled, and current membership. The current picker supports accounts with up to 100 channels and at most 20 selected channels per connection; existing plan and agent limits still apply.
I can send notes but cannot read or send a file
I can send notes but cannot read or send a file
Check Read and Send separately. Notes need Send; reading needs Read; original-file sends currently need both. Reconnect with the intended grants if needed. The assistant cannot grant itself more access.
Claude reports that the upload domain is blocked
Claude reports that the upload domain is blocked
Where your plan and workspace permit, allow zas.red under Claude Settings → Capabilities. A connector’s OAuth approval does not grant its code sandbox network access. If your organization blocks it, ask its administrator; do not bypass that restriction.
ChatGPT reports a file safety-status failure
ChatGPT reports a file safety-status failure
This is an AI-host file-access failure. The original may not be available to Zas even though notes work. No completed receipt means no confirmed send. Keep the file, retry through the host’s supported attachment flow when available, or upload it directly in Zas. Do not disable safety checks or treat a summary as the original file.
The connection expired or needs attention
The connection expired or needs attention
Open AI connections. Check its status and expiry. Finish any pending disconnect, then reconnect from your AI app and approve the channels again. Authorization lasts at most 30 days; automatic renewal does not extend it forever.
A document uploads but the AI cannot read it
A document uploads but the AI cannot read it
File delivery does not guarantee text extraction. Hosted reads are bounded at 512 KiB; supported text extraction includes UTF-8 text and DOCX body text, not embedded images. A large PDF can be delivered without being readable through this tool. Use the original in your AI app’s supported document reader, or provide an appropriate text version.
The assistant says it sent something, but I cannot find it
The assistant says it sent something, but I cannot find it
Ask for the saved item ID and exact destination. An upload permit or progress message is not a final receipt. Open that channel in Zas, check expiration, and avoid repeated new sends while the first result is uncertain. The connector supports retrying the same operation without creating another item.